Work Highlights in Sequential Format

Be sure to categorize your description of responsibilities in your job history before sequencing your skill-sets.

Receptionist/ Call Center Booker

• Aid with directing call-in clients to the correct department for booking or service calls.
• Responsible for entering booker number and new client information into the internal database.
• Generated and scheduled lead appointments.
• Managed outbound and received inbound calls.
• Handled receptionist duties.
• Data entry via Microsoft Access.

Sales Manager

• Responsible for supporting the management team
• Achieved financial goals by demonstrating selling behaviors and floor leadership, and promoted a positive work environment.
• Executed operational processes and objectives in compliance with company standards and policies.
• Responsible for obtaining profitable results through the sales team by developing the team through motivation, counseling, skills development and product knowledge development.
• Collected customer feedback.
• Established, maintained, and expanded the customer base.

Tax Preparer

• Prepared fast, accurate, and friendly tax returns.
• Knowledge of liabilities and payment obligations.
• Worked with industry leading technology.
• Provided excellent communication and organizational skills.
• Able to work in a high volume environment.
• Strong interpersonal and multitasking skills.

Intern Accountant

• Analyzed transactions.
• Delivered transaction history into daily logs/journals.
• Tracked and reviewed cash withdrawals from operating accounts and payroll accounts.
• Performed cash reconciliations/daily cash balancing.
• Reconciled bank statements and ledger accounts.
• Provided support for the annual audit.
• Updated management reports.
• Assisted in day by day accounting tasks: entered A/P and A/R, processed payments, organized client billing folders, procedure documentation.

Customer Service/Sales Brand Representative

• Provided excellent customer service to every customer which led to increase sales.
• Handled a high volume of incoming phone calls from customers in regards to sales and merchandise.
• Responsible for making outgoing calls to our golden customers informing them of our current promos.
• Stocked shelves and maintained store appearance according to the retail store standards.
• Directly assisted customers with their purchase of merchandise.
• Maintained a courteous demeanor with flexibility and willingness to adapt and accept new challenges.
• Earned accommodations for high sales.
• Managed cash handling procedures and efficient in processing transactions.

Camp Counselor

• Monitored approximately 30 youth ages 5-7 daily to ensure youth received quality care, while taking responsibility for their social, cultural and educational development with effective multi-tasking skills.
• Teamed with other counselors to organize and lead field trips, sports and camp activities according to camp policies and procedures.
• Promoted a positive and healthy environment for campers through conflict resolution and problem solving.

EDUCATION & ACHIEVEMENTS

• Received Scholarship from Virginia Society of Certified Public Accountants (VSCPA) in 2013
• Professional Development Business Boot Camp Program; Accounting and Finance Club
• Graduated from Virginia Union University in May of 2014 with a Bachelor of Science Degree majoring in Accounting
• Overall GPA of 3.1 (Cum Laude), Qualified to sit for CPA Exam

It is important to list all previous work history tasks and duties in logical sequence when formatting a sequential resume.